PRIVACY POLICY

Last updated:  August 1, 2026

This Privacy Policy describes how FoadNRoam (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.foldnroam.com (the "Site") or otherwise communicate with us.

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details: Including your name, address, phone number, and email address.

  • Order information: Including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information: Including your username, password, security questions, and other information used for account security purposes.

  • Customer support information: Including the information you choose to include in communications with us (e.g., when sending a message through the Site or customer support emails).

Information We Collect Automatically (Cookies and Tracking Technologies)

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include:

  • Device information (such as IP address, browser type, operating system)

  • Unique device identifiers

  • Information about how you access and use our Site (pages viewed, time spent, search terms, products placed in your cart).

2. How We Use Your Personal Information

We use your personal information for the following business purposes:

  • Providing Products and Services: To process your payment, fulfill your order, send notifications related to your order, handle returns/exchanges, and manage your account.

  • Marketing and Advertising: To send you promotional communications via email, SMS, or direct mail (with your consent where required), and to show you targeted advertisements on third-party platforms (like Facebook, Google, and Instagram).

  • Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

  • Customer Support: To provide you with timely support and improve our customer service response.

  • Legal Compliance: To comply with applicable legal obligations, court orders, or regulations.

3. Disclosure of Personal Information

We may disclose your personal information to third parties for legitimate business purposes under the following circumstances:

  • Service Providers: Vendors who perform services on our behalf (e.g., Shopify for platform hosting, payment processors like Stripe/PayPal, shipping partners, and email marketing providers).

  • Business and Marketing Partners: Third parties who help us market our products and run advertising campaigns.

  • Legal and Regulatory Requirements: When required by law, subpoena, or government authority, or to protect our legal rights, privacy, safety, or property.

4. Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

5. Your Rights and Choices (U.S. Residents)

Depending on your state of residence in the United States (including California, Virginia, Colorado, Connecticut, Utah, etc.), you may have certain rights regarding your personal information:

  • Right to Know / Access: The right to request access to the personal information we hold about you.

  • Right to Delete: The right to request that we delete the personal information we collected from you.

  • Right to Correct: The right to request that we correct inaccurate personal information.

  • Right to Opt-Out of Sale / Targeted Advertising: The right to direct us not to "sell" or "share" your personal information for targeted advertising purposes.

To exercise any of these rights, please contact us at support@foalnroam.com . We will not discriminate against you for exercising any of these rights.

6. Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 16. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

7. Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at: support@foalnroam.com